Liverpool Ticket Exchange: how to buy, list and get your money back

The Liverpool Ticket Exchange is Liverpool FC’s official resale service for men’s Premier League home games. Season ticket holders and All Red members return seats they cannot use, and Liverpool resells them at face value to eligible members. Sellers get 100% of their price back, but only if the seat sells.

Each game and how it is being sold is on the Liverpool tickets page. The rules here come from the club’s own ticket pages, as published on 31 October 2026.

What is the Liverpool FC Ticket Exchange, and how does it work?

The Liverpool FC Ticket Exchange is a way to hand a seat back to the club, so that another member can buy it. It covers men’s games at Anfield, Liverpool FC’s stadium, which holds 61,276 people. Nobody chooses a buyer or sets a price, because the club runs the whole sale.

Three terms explain how it works:

• All Red: the club’s paid membership. You need Full, Light or Junior to buy a returned seat.
• Face value: the normal printed price of the seat, with no mark-up.
• Additional Members’ Sale: the sale held before each home game, where returned seats go back on sale.

So the two sides use different doors. Sellers list on the Ticket Exchange, and buyers come through the Additional Members’ Sale.

Who can use the Liverpool Ticket Exchange?

The Liverpool Ticket Exchange is open to season ticket holders and All Red members as sellers, and to eligible All Red members as buyers. A fan with no membership cannot buy through it.

It is best for All Red members with few match credits, the records of games you have bought and attended, because it is the face-value route into most sold-out games. It is not worth relying on if you need a seat on one fixed date, because you cannot know how many seats come back.

• Bringing children? A child needs their own All Red Junior to buy.
• Disabled fans: accessible seating details appear on each fixture page. The Disability Team is on 0151 264 2500, option 1.
• Coming from abroad? Sellers can choose a refund to a non-UK bank account.

The guide to how to get Liverpool tickets ranks every other route.

How do you buy tickets on the Liverpool Ticket Exchange?

You buy tickets on the Liverpool Ticket Exchange through the Additional Members’ Sale, about a week before each home game. You cannot buy a returned seat straight from another fan. Do these steps in order:

1. Join All Red. Full costs £42.99 a season and Junior £20.99. Light is £26.99, on offer at £18.99 on 31 October 2026.
2. Find your game. Registration and sale dates appear on the club’s tickets availability page. The Ticket Exchange page also lists the games open for returns.
3. Register for that game. Registration is game by game, and it can be short.
4. Watch for your link. The club sends registered members a link before the sale.
5. Buy when the sale opens. Seats are sold first come, first served, and you pay face value.
6. Download your NFC pass, the digital ticket for your phone, before you travel.

Face value depends on the seat. Adults pay from £40.25 on the Kop, the home end, and juniors pay £9 in most areas. The guide to how much Liverpool tickets cost has the full list.

Example: Liverpool v Manchester United

Liverpool v Manchester United on Sunday 22 November 2026 at 4.30pm shows the timing for one big game.

1. 11am on Friday 6 November to 10am on Saturday 7 November: registration.
2. 13 November: the club sends the sale link.
3. 11am on Monday 16 November: the sale opens to registered members with four or more credits, up to 4 tickets a booking.

Members with fewer than four credits can only buy for that game if further sales follow.

How do you list a ticket on the Liverpool Ticket Exchange?

You list a ticket on the Liverpool Ticket Exchange in My Account, your online account with the club. Liverpool’s Ticket Exchange page sets out these steps:

1. Log in to My Account and go to the tickets section.
2. Select the ticket you want to place on the Exchange, then click OK.
3. Choose your refund option: a UK bank account you have registered, a UK account with new details, or a non-UK bank account.
4. Check the Ticket Resale section. A message there tells you if your ticket has been sold.

Each game has its own listing window. On 31 October 2026, the club’s page showed Liverpool v Arsenal on Sunday 1 November open until one hour before kick-off.

Changed your mind? If the seat has not sold, cancel your request in the Ticket Resale section. Once it has sold, you cannot get it back.

How much does the Liverpool Ticket Exchange cost?

The Liverpool Ticket Exchange page lists no fee for sellers, and it refunds 100% of the value of a seat that sells. Buyers pay the normal face value for that seat, so no seller can add a mark-up or make a profit.

Do you earn match credits on the Liverpool Ticket Exchange?

You do not earn a Liverpool match credit for a ticket you list on the Ticket Exchange, whether it sells or not. Match credits decide who buys first, so this matters. Liverpool’s match credits page sets these rules for Premier League home games:

• You list your ticket: no credit, sold or unsold.
• You buy a returned member’s seat and go: you earn a credit.
• You buy a returned season ticket seat: no credit.
• You buy a seat but do not go: no credit.

Season ticket holders have a separate rule. Every Seat, Every Game says each seat must be used for at least 15 Premier League home games. A seat you list still counts as used, even if it does not sell. The Liverpool season ticket guide explains that rule.

Which tickets cannot go on the Liverpool Ticket Exchange?

Cup games, away league tickets and match-by-match hospitality cannot go on the Liverpool Ticket Exchange, which covers Premier League home games only.

• Home cup games: not covered. You can use Ticket Forwarding instead.
• Premier League and domestic cup away tickets: these cannot go on the Exchange or be forwarded.
• Match-by-match hospitality: a ticket with a lounge, food and drink bought for one game cannot be listed.
• Young Adult area tickets: these can be listed, but only other Young Adult members can buy them.

Is there a Liverpool hospitality ticket exchange?

Liverpool has a hospitality Ticket Exchange for Hospitality Season Tickets only. It may not open for every game. If a seat sells, the holder gets 100% of its value, based on the season price divided by 23 games. This exchange closes 4 hours before kick-off.

Should you use Ticket Exchange or Ticket Forwarding?

You should use the Ticket Exchange if you want your money back, and Ticket Forwarding if you want a friend or relative to have the seat. Ticket Forwarding sends your ticket to someone on your Friends & Family list.

One limit catches members out. All Red members can only forward Premier League tickets bought in the All Red sales, so a seat you buy in an Additional Members’ Sale cannot be forwarded.

What mistakes should you avoid on the Liverpool Ticket Exchange?

The main Ticket Exchange mistakes are listing late, forgetting to register and expecting something the club does not offer.

• Listing late. The club asks holders to list as early as possible, to give a seat the best chance of selling.
• Forgetting to register. All Red alone does not get you into the sale, so register for each game.
• Expecting a credit. Listing earns none, even if your seat sells.
• Expecting a profit. You get back the value of the seat, never more.
• Listing, then changing your mind too late. A sold seat cannot be taken back.
• Leaving your pass off your phone. You must scan your NFC pass from your phone wallet at the turnstile, the entry gate, so download it before you arrive.

Going to Anfield for the first time? It is about two miles from Liverpool Lime Street station, the 917 express bus runs from nearby Commutation Row, and the ground is cashless. Bags must be A5 size or smaller, and all kick-off times here are UK time. The Anfield seating plan shows where each stand is.

What to do now (as of 31 October 2026)

As of 31 October 2026, the next Additional Members’ Sale with published dates is for Liverpool v Manchester United. Do this first: if you are not in All Red, join now, then note the registration dates below.

Normal seats for Sunderland, Leeds United and Tottenham are sold out at the club, so this sale is the face-value route left. For games from January, registration for the All Red ballot closed at 10am on Monday 2 November, and the ballot is run, with payments taken, on 12 and 13 November. The club says any tickets left after that sale go into the Additional Members’ Sales.

Not a member, or out of luck? The Liverpool tickets page shows resale listings for each game, with live prices.