Co-op Live tickets

Instead of stands, the arena is organised in levels, with 20,500 seats when it is all-seated and about 7,500 standing when the floor is open:

• Level 0, the floor: standing at most concerts, on what the venue calls “the largest floor space of any indoor venue”. Under-16s are not allowed in the standing area, and canes, wheelchairs and crutches are not permitted on the floor.
• Level 1, the lower tier: seats around the floor in blocks numbered in the 100s, such as 102 to 114, with a Fan Services desk opposite Block 112.
• Level 2: the premium level, with its own bars and dining, including the Encore Restaurant.
• Level 3, the upper tier: blocks in the 300s, such as 307, 314 and 323. Every block has handrails, though they are not continuous, and each row is three steps; Fan Services is behind Block 323.
• Level 4: lounges overlooking the stage for OVO customers (OVO Live) and Sky customers (Sky VIP), each with dedicated seats.

Resale listings use Floor or Floor Standing for Level 0 and Lower Tier or Upper Tier for the seated levels, and numbered listings follow the venue's blocks. Families with children under 16 need seats, as the floor is closed to them. Our Co-op Live seating plan guide shows how the levels stack up.

Accessible platforms

Entrance B is the dedicated accessible entrance and leads straight to a step-free platform on Level 0. Level 1 has platforms 102AP to 107AP and 109AP to 114AP, and Level 3 has 307AP and 314AP, depending on the event layout.

The arena is at 1 Sport City Way, Manchester M11 3DL, next to the Etihad Stadium. Other events on the campus can lengthen journeys, so check what else is on before you set off.

• Metrolink: the Etihad Campus stop is right beside the venue, and trams run until 1am on Fridays and Saturdays. The Velopark and Holt Town stops are closed after events.
• On foot: the step-free CityLink route from Piccadilly Station follows the blue lampposts through Ancoats, New Islington and Holt Town, about 25 minutes from the city centre.
• Bus: the 53 stops on Alan Turing Way, a 2-minute walk away; the 216, 230 and 231 stop on Ashton New Road, a 10-minute walk.
• After the show: for higher-capacity events, TfGM runs a shuttle bus from Sports City Way between 10pm and 1am.
• Car: official parking is limited and must be booked ahead on event days; the satnav postcode is M11 3DU, and a residents' parking scheme stops drop-offs outside designated areas.

Do not turn up before 9am on the day: the venue does not allow camping outside and gives out no numbered wristbands. Inside, payment is contactless, card, Apple Pay or Google Pay only. One bag per person is allowed, no larger than A4; backpacks, travel cases, laptop bags, large umbrellas, professional cameras and large tote bags go to the paid bag drop. Anyone aged 14 or under needs an accompanying adult of 18 or over.

The venue's Premium Experiences cover premium tickets, annual memberships and the Co-op Backstage Club, an upgrade for general admission ticket holders. Seat Unique is the official hospitality marketplace, and the premium seats on Level 2 come with their own bars and the Encore Restaurant, while the OVO and Sky lounges on Level 4 are reserved for those companies' customers.

Some events carry their own packages. For the NBA game, the official Playmaker, MVP, Legend and Hall of Fame packages are sold by NBA Experiences and need no ballot entry, and WWE sells VIP packages alongside its standard tickets.